Organizational
Structure
The company has had a flat organizational structure since its beginning
in 1975. In the early 1990s, a transformation was begun which further
flattened the structure. The entire company is currently organized
into groups. Within each of our two organizational elements (external
services and internal services) are groups. Each group is led by a
senior leader. Titles such as director, officer, manager, and supervisor
are not used within our company. Instead, we have corporate leaders,
senior leaders, and associates.
Any associate in any group may serve at any time in a lead role on
a particular project or task. Groups and group members often work
jointly on projects and tasks. Strong emphasis is placed on cooperation,
teamwork, constancy of purpose, systemic thinking, and optimization
of the whole. Competition between organizational elements, between
groups, or between individuals is strongly discouraged. Competitive
thinking and competitive behavior are viewed as suboptimal, myopic,
counterproductive, and totally out of alignment with our Continual
Improvement Process. Three of the groups focus on internal services
issues and tasks. The other groups focus on external services issues
and tasks. The two corporate leaders of the company are Bob Webb and
Bob Murray, each of whom is a registered professional engineer in
the state of Texas.